2 Day Courses

Our careers demand that we stand up and change opinions, get our point of view across, sell, solicit funding for projects on which our capabilities are being judged. And the further up the corporate ladder we go the more often we need to present successfully to larger numbers of people.

The Two Day MBA. This course is aimed at relatively new managers who have been in the job long enough to be aware of potential gaps in their skills and knowledge but who don’t yet have the necessary experience to fill those gaps for themselves. The expertise and insight that this course guarantees them will not only increase their productivity, but also the productivity of their department and of the company as a whole.

Resolving conflict is a vital part of any manager’s or supervisor’s role which, for many, presents a very real challenge. To keep control in difficult situations, managers must communicate effectively and assert themselves when necessary. They must also understand the behaviour patterns of others and, most important of all, they must have the confidence to take immediate control in “difficult” situations. This course will give your staff members numerous options for resolving conflict and maintaining control. It will make them wiser, stronger and as a result they and their teams will become happier and more productive.

The first rung of the promotional ladder can often be the most slippery and frightening. Newly promoted supervisors and team leaders have to deal with many changes and challenges and they need good training and support if they are to succeed. This carefully planned training course has been designed to build the confidence and abilities of those who are new to management. It covers fundamentals as well is stretching the delegates significantly. The programme is built around interaction with case studies, exercises, questionnaires, discussions and role-plays. Delegates will leave with a clear understanding of what is now expected of them and with more than enough confidence and enthusiasm to hit the ground running once back in the workplace.

Managing key accounts is very different from day to day sales. To be successful, Key Account Managers need to hone their ability to think strategically. They have to become part of your client’s winning team and their input is vital as they provide a helicopter view of the client’s market position, competition, direction, aims and goals. They should know what was hoped for when buying decisions were made and it is their responsibility to ensure that those decisions translates out in their entirety when working with the division heads and purchasers who may have entirely different agendas. Key Account Managers should be ‘key’ not only to you but to your clients too.