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The first rung of the promotional ladder can often be the most slippery and frightening. Newly promoted supervisors and team leaders have to deal with many changes and challenges and they need good training and support if they are to succeed. This carefully planned training course has been designed to build the confidence and abilities of those who are new to management. It covers fundamentals as well is stretching the delegates significantly. The programme is built around interaction with case studies, exercises, questionnaires, discussions and role-plays. Delegates will leave with a clear understanding of what is now expected of them and with more than enough confidence and enthusiasm to hit the ground running once back in the workplace.
What Delegates Will Get From the Course:
What They Will Learn:
Instant Download - Everything required to deliver this course is included in the...
Course Length: 2 Days |
The Trainer's Guide will provide you the trainer with all of the information you need to successfully be able to deliver the course.
Information such as when to show slides, what sort of feedback you should be expecting from delegates on specific topics and tasks, how to best manage your audience and more...
The Trainer's Guide also contains in-depth explanations and guides for all of the exercises in the Exercise Handbook.
Along with the Trainer's Guide you will also receive a Day Planner which will map out exactly how much time should be spent on each subject, objectives for each module, methodology, when to break.
This course package provides you with everything you need to successfully deliver our Communication Skills course.